1. How can I download using your app?

Using the browser tab from the application, go to one of the streaming sites, find the video, and then play it. A pop-up will show up asking you if you want to Download or Play. Choose Download.

2. Why can't I download using my default browser?

The default browser cannot communicate with the application, which is why we created a special browser.

3. Why can't I download from Youtube?

YTD Video Downloader does not support YouTube video downloads.

4. Why can't I download more than 3 videos in the same time?

This is done for your protection, that way the videos will download faster. No worries, when 1 video is done, the next one will start automatically.

5. What do I do if my video fails?

Depending on the error message, you can restart the video by pressing the resume button.

6. Can I rename a video I downloaded?

Of course. Go the video, click Edit, then select the desired video and change its name.

7. How do I delete a video?

Go the the Playlist, click Edit, then select the desired video and press the Delete key. Alternatively you can swipe over the item and the delete option will appear.

8. Can I create my own playlists?

Of course, go to the Library tab, click Edit, then press the + sign in order to add a new playlist.

9. How do I rename a playlist?

In the Playlist tab, Click Edit, then click on the name of the Playlist you want to edit and rename it.

10. How do I move an item to a playlist?

Access the ALL library, then hold down a video. A pop-up with show with 3 options: Add to playlist, Remove from this playlist or Cancel.

11. How do I remove an item from a playlist?

Access the ALL library, then hold down a video. A pop-up with show with 3 options, choose : Remove from this playlist. If you use Edit-> Delete, the video will be delete from all your playlists.

12. How can I make sure I don't get charged for data usage?

Go to Settings and turn on the option to "Download only on Wifi". Remember to turn it back off if you change your mind and want to download while on 3G/4G.

13. How do I send you feedback?

Go to Help-> Feedback and send us an email.

14. What I can do to help?

Please rate us in the App store (Help-> Rate the App), tell a friend about our app. (Help -> Tell a Friend). Also if you speak a different language than English and you can help us translate our app, we would appreciate it. (Help -> Send us feedback)

15. Is Recording Streaming Video Allowable?

You can read more about this here.

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